UMISSION

My worst day was 9/11…….I’ve survived with the knowledge that there is still respect and kindness in the world and you can claim it for yourself.

1.  What led you to the mission of being a flight attendant?

I found a job in one place and with regular business hours — suffocating.  I wanted a career that had more latitude – literally!   I was interested and curious about people, cultures, customs, food, buildings, landscapes, and history.   I’ve been able to support myself, earn an income, and have the freedom to explore the world.

2.  What does this mission mean to you?

Being a flight attendant is an education.  What I’ve learned is that an individual’s behavior is not about me.  If someone is behaving badly, I don’t take responsibility for this bad behavior. I seek understanding through this relationship and realize individuals have more in common than not.  What is most important is to see the bad behavior, note it, but turn and keep my focus on doing good service to everyone aboard.

 3.  What was your best day as a flight attendant?

My best day is working with other flight attendants and learning something new or building on what I already know.  Each day has a wide spectrum of new life experiences.

4.  What was your worst day as a flight attendant and how did you survive?

My worst day was September 9, 2011 when “planet earth” was knocked off its axis with hate and fear.  The question I had in my mind was, “How do we all love one another?”  I’ve survived with the knowledge that there is still respect and kindness in the world and you can claim it for yourself.

(Note: September 11, 2011 was the day terrorists hijacked four commercial planes and used them as weapons to destroy innocent lives and target three large populated buildings in the United States.)